Our commitment

The best solutions, products and services for our clients

At TSL we always aim for the highest standards for our clients. The interlinked services we offer often means we can do this while still achieving best value.

We're equally committed to strengthening and improving the company for the benefit of its employees, shareholders, the communities where we operate and the organisations we work and partner with.

A strong, enthusiastic workforce

We believe that educated, energised and motivated people are at the core of everything we do. So we invest in employee training that helps to develop our workforce and keep them at the forefront of developing practices in our industry. This is backed by our commitment to their health and safety – and the health and safety of others involved in our activities.

Accreditation and professionalism

We operate an integrated management system that meets the requirements of ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental) and ISO 45001 (Occupational Health and Safety Management).

We enjoy strong working relationships with the professionals and tradespeople we work with. We're accredited by Achilles UVBD and Constructionline, and are members of the Scottish Building Federation, British Aggregates Association, CECA and NHBC.



Please Click on titles below to view our policies.

  • Equal Opportunities Policy

    The Company is committed to providing a working environment in which employees are able to realise their full potential and to contribute to business success irrespective of his or her gender, race or disability, ensuring that The Disability Discrimination Act 1995, The Sex Discrimination Act 1975 and The Race Relations Act 1976 are strictly adhered to. This is a key employment value to which all employees are expected to give their support.

    In order to create conditions in which this goal can be realised, the Company is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. The Company expects employees to support this commitment and to assist in its realisation in all possible ways.

    Specifically, the Company aims to ensure that no employee or job applicant is discriminated against, either directly or indirectly, on the grounds of gender, race, colour, nationality, ethnic or racial origins, marital status, religion or disability. This commitment applies to all the aspects of employment outlined below:

    Recruitment and selection, including advertisements, job descriptions, interview and selection procedures


    Promotion and career development opportunities

    Terms and conditions of employment, and access to employment related benefits and facilities

    Grievance handling and the application of disciplinary procedures

    Selection for redundancy

    Equal opportunities practice is developing constantly as social attitudes and legislation change. The Company will keep its policies under review and will implement changes where these could improve equality of opportunity. This commitment applies to all the Company's employment policies and procedures, not just those specifically connected with equal opportunity.

    Andy Knight
    Managing Director

  • Corporate and Social Responsibility Policy

    CSR is defined as the integration of business operations and values, whereby the interests of all stakeholders including investors, customers, employees, the community and the environment are reflected in the company's policies and actions.


    We are committed to:
    Continuous improvement in our Corporate and Social Responsibility (CSR) strategy;
    Encouraging our business partners to strive for matching performance;
    Acting in a socially responsible way;
    Continually improving our performance and meeting all relevant legislation;
    Encouraging our staff to be mindful of the effect of their actions on any natural resource.

    Purpose and Aims

    The purpose of the policy is to make clear to all stakeholders what we mean by CSR and how we propose to work towards achieving it. The CSR policy applies throughout all of the Procurement Service and governs our approach to all our activities;
    In implementing this policy we aim to:
    Be responsible;
    Be an exemplar of good practice.

    Standards of business conduct

    We recognise that good CSR embraces all aspects of sustainable development and the way we affect people through our business operations;
    We will assess which social issues are of most relevance to the contract and decide at what stage in the procurement lifecycle this social policy could most effectively and legally be included;
    We shall operate in a way that safeguards against unfair business practices;
    We believe that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success;
    When carrying out our business, in consultation with our customers, we will determine the environmental, social and economic issues;
    Our contracts will clearly set out the agreed terms, conditions and the basis for our relationship;
    We will continually review our policies and business practices to encourage engagement with small and medium enterprises and to promote the development of the regional supply chain.

    Corporate Governance

    We will share and declare information on personal and corporate conflicts of interest and seek guidance from higher authority before acting;
    We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional and legal standards;
    All the laws that regulate and apply will be complied with;
    We endeavour to ensure that stakeholders have confidence in the decision-making and management processes of the Procurement Service, by the conduct and professionalism of all staff. We do this by continually training and developing our staff;
    All groups and individuals with whom we have a business relationship will be treated in a fair, open and respectful manner;
    Competition will be reasonable and based upon the quality, value and integrity of the products and services being supplied;
    Feedback on performance will be actively sought, and we will continually review all activities to ensure best practice is observed at all times;
    We will allow our customers and vendors to give feedback on our performance and ensure that all customer comments are analysed, responded to and where appropriate, acted upon;
    An Action Plan will be developed to ensure continuous improvement is achieved.

    Human Rights

    We aim to support and respect the protection of internationally proclaimed human rights;
    Vendors are actively encouraged to observe international human rights norms within their work.
    Equality and Diversity
    We aim to eliminate discrimination on any grounds and promote equality of opportunity in the supply chain;
    We will ensure that our customers and vendors are able to work together in confidence and be treated with respect by each party;
    Our range of contracts will take account of the needs of a diverse customer base.


    A Sustainable Procurement Policy will be maintained that will set out the principles, policies and procedures on which sustainable business activity within Company will be based.
    The policy will act as a prompt to staff to consider sustainability as a factor in all purchasing decisions;
    We seek to minimise the adverse environmental effects of people travelling to and from our offices.

    Impact on Society

    We will take steps to understand how we can most effectively support the needs of the local community and implement initiatives accordingly;
    Our impact on the local and wider community will be understood and nurtured;
    Dialogue with local communities shall be encouraged for mutual benefit.

    Ethics and Ethical Trading

    We will ensure clear visibility through our supply chains, so we know where all our products are made;
    Training will be provided to relevant people on environmental and social issues affecting our supply chains;
    We will ensure that vendors uphold the workplace standards and behaviours consistent with the Company's requirements.
    We undertake all reasonable and practical steps to ensure that neither slavery nor human trafficking takes place within our own organisation, or within our supply chain and we will only trade with those who fully comply with this policy, or those who are taking verifiable steps towards compliance.


    We actively encourage the use of sustainable practices in the maintenance of the Company grounds and premises.

    Vendors (Suppliers)

    Vendors will be worked with to help us achieve our policy aspirations in the delivery of our products and services;
    We shall encourage vendors to adopt responsible business policies and practices for mutual benefit;
    Vendors are regarded as partners and we will work with them to help us achieve our policy aspirations in the delivery of our products and services;
    We are committed to ensuring that the welfare of workers and labour conditions within our supply chain meet or exceed recognised standards;
    Where necessary, we will exert procurement pressure to ensure that all of our vendors behave in a socially responsible way. This includes environmentally-friendly products and making sure that workers are treated properly;
    Where appropriate, our tender specifications include questions to reflect our desire for sustainable procurement;
    We hold regular meetings with vendors to support these ideas;
    We will continue to work with vendors to:
    o    Promote more environmentally friendly products and promote these to our customers;
    o    Reduce the amount of packaging and transit where possible;
    o    Implement schemes to take-back, recover, re-use and recycle products at the end of their use/life.

    Andrew Knight
    Managing Director

  • HSQE Policy Statement

    TSL Contractors is committed to protecting the health and safety of all people involved with our activities and thus achieving a safe and incident-free workplace, with high standards of environmental responsibility and pollution prevention.

    To help us achieve our policy aims we operate an Integrated Management System (IMS) that is designed to meet the requirements of ISO 9001 (Quality); ISO 14001 (Environmental), ISO 45001 (Health & Safety) and all relevant Health & Safety and Environmental legislation and other applicable requirements.

    We shall provide a high-quality service to meet the expectations of our customers and stakeholders by delivering outstanding performance utilising competent personnel.


      1. Continually pursue the goal of zero harm to people, assets and the environment
      2. Prevention of ill health of our staff, subcontractors and members of the public
      3. Mitigation of foreseeable hazards through active risk management
      4. Ensure HSQE is integral throughout the planning, design, construction, operation, maintenance and disposal of our assets and services
      5. Provision of information, instruction and training that is relevant to a person’s duties and responsibilities
      6. Ensure sub-contract organisations manage HSQE in accordance with this policy
      7. Strive for continual performance improvement by identifying specific objectives and setting targets that are measured through performance monitoring and that are consistent with our policy aims
      8. The encouragement of constructive feedback from staff, subcontractors and customers
      9. Promote a culture in which all have the belief and desire to achieve these commitments

    TSL Contractors expects an absolute commitment from everyone involved in our work activities to take responsibility and be accountable for ensuring compliance with this policy, our HSQE Management Systems and current legislation and best practice.

    This Policy is communicated to all employees and Sub-Contractors and is available to the public.

    All employees understand the importance of operating to this Policy, and are invited to contribute ideas for improvements. This Policy will be reviewed at least every 12 months. Our HSQE Committee is responsible for regular monitoring and review of all our HSQE activities, and ultimate responsibility lies with our Managing Director, Iain Lumsden.


  • Anti Slavery Policy

    In TSL we are aware that modern slavery is a global issue and we are committed to ensuring all staff members are up to date and aware of the risks our company faces. All staff members in the company are expected to report any concerns and management are expected to act upon them.

    Steps taken to ensure compliance:                                                                         

    Right to Work Checks

    All employees are checked prior to employment, original documents are checked, copied and signed for in the presence of the employee by management and a record is kept with the employee's records and details are kept in an HR secure document

    Employment Contracts

    All employees have a written statement of particulars which is signed by each individual and has all details of statutory rights including holiday pay and sick pay

    Employee Handbook

    This is available to all employees when requested, and also details all employee rights and company policies

    Payroll Admin Checks

    • Wages/Salary – all employees are paid above minimum wage and we do not take any deductions for accommodation, food or any other debt not required by HMRC or other government agency.
    • Hours - employees are required to either work contracted hours or on a timesheet basis where hours are recorded each week and signed off by management on a weekly basis
    • Payment of wages – all wages are paid into individuals bank accounts and no wages are paid into a central bank account. As a second check, the bank would flag up any duplicate accounts
    • Addresses – all employee addresses are kept on file and payslips are sent to these addresses on a weekly/monthly basis. 

    On Site General Checks to Spot Potential Victims

    Legal documents – does the person have possession of his own documents or does someone else have them?
    Transport – Are groups dropped off or picked up differently than what you would expect?
    Appearance – Does the person look how you would expect, appropriately dressed and healthy?
    Behaviour – Does the person’s behaviour appear normal; do they appear under the control of others?
    Medical Care – Does the person have old or serious untreated injuries and are they reluctant to seek medical care or vague on how injuries occurred?
    Fear – Do they appear frightened or scared of authorities
    Debt – does the person perceive themselves to be in debt to someone or in a situation of dependence?